E-mail filter for existing contacts

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  • jensolsson.se
    Junior Member
    • Dec 2022
    • 20

    E-mail filter for existing contacts

    I have some colleagues who do a lot of sales and a lot of other stuff as well.
    Would love to set a filter to only import e-mail that originates or is destinated at any e-mail address in Espo CRM contacts.
    Is that possible to set up somehow?
  • victor
    Active Community Member
    • Aug 2022
    • 769

    #2
    jensolsson.se

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    • jensolsson.se
      Junior Member
      • Dec 2022
      • 20

      #3
      Thanks for the quick reply victor but I did not mean as a temporary filter (I realise my vague question) But I mean a filter so that the email is not imported at all unless there is a match.
      So for example if we have registered 1000 contacts in Espo Contacts, only conversations with those should be imported.

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      • victor
        Active Community Member
        • Aug 2022
        • 769

        #4
        It looks like you are talking about Email Filters:https://docs.espocrm.com/administrat...#email-filters. You can create them in Administration > Email Filters.

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        • jensolsson.se
          Junior Member
          • Dec 2022
          • 20

          #5
          victor Could be a good place to look but I dont think anything like this is implemented.
          What I am after is that if I have a sales person, lets call him John. He got his e-mail address from us john@thecompany.com.
          He use this e-mail address in his work, but he decided to also use it personally so he send and receive email from his friends and family. He get a couple of newsletters etc.

          Now what would ve really great would be a checkbox like "Filter out emails not in Contacts". So that only emails to and from the contacts registered in Espo would be recorded.

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