pdf preview is broken on safari

[shalmaxb]

I guess you already tried all of these proposals: https://www.makeuseof.com/cant-open-...ri-how-to-fix/

[Russ]

Try change this line https://github.com/espocrm/espocrm/b...chment.php#L98

to

->writeBody($stream->getContents());

Just for experiment. This would be not a proper fix.

changed the line, cleared the cache/rebuild/private browser, didn't help

Thanks for your help, I am ready to try more options

[yuri]

Try change this line https://github.com/espocrm/espocrm/b...chment.php#L98

to

->writeBody($stream->getContents());

Just for experiment. This would be not a proper fix.

[yuri]

> should I do/try something?

We don't know. Both me and Vadym are not specialists on this matter. We hope you or someone else who can reproduce this issue could help.

[Russ]

Hi Russ,

Tested identical scenario on Safari 16.5.1/Ventura 13.4.1, with Dompdf and Tcpdf engines, works as expected.

Hey, thanks a lot!
I have 4 different users (laptops) with this behavior, should I do/try something?

[Vadym]

Hi Russ,

Tested identical scenario on Safari 16.5.1/Ventura 13.4.1, with Dompdf and Tcpdf engines, works as expected.

[yuri]

I can't look into this issue at the moment and the nearest future. If you or someone else could try to figure out what is the cause of the problem and how to make it work in Safari, I'd appreciate. Any help, input appreciated.

[Russ]

Maybe because Espo uses stream downloading: https://github.com/espocrm/espocrm/b...nload.php#L107

I can't check now as I don't have Safari.

Can we do something with that? Thanks

[yuri]

Maybe because Espo uses stream downloading: https://github.com/espocrm/espocrm/b...nload.php#L107

I can't check now as I don't have Safari.

[Russ]

https://public-lbc.s3.us-west-2.amazonaws.com/Screen+Recording+2023-07-06+at+9.32.24%E2%80%AFAM.mov

[Russ]

Try that dummy pdf to view from Espo. I don't think I can help here. Espo just returns PDF file. It's not a feature that we can fix somehow.

I did it on the video above, same .pdf, opens fine on w3.org and not in espo

Thanks

[yuri]

Try that dummy pdf to view from Espo. I don't think I can help here. Espo just returns PDF file. It's not a feature that we can fix somehow.

[Russ]

https://discussions.apple.com/thread/253780724

https://shanehudson.net/articles/2022/pdf-breaking-safari/

Might be related.

Likely issue not related to Espo.

I bet it is Safari's issue but they are not resolving it and at the same time, dummy .pdf link from w3schools or amazon s3 works just fine, can't we do something?

Thanks

[yuri]

https://discussions.apple.com/thread/253780724

https://shanehudson.net/articles/2022/pdf-breaking-safari/

Might be related.

Likely issue not related to Espo.

[item]

Hi Russ,

disable cache in admin section.
clear cache in admin section
clear cache in safari

then try to download and give info if file is corrupt when download.