User get's email notifications for random records

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  • Russ
    replied
    Thanks for still checking, so this issue randomly happens, no idea why and how.
    Attached an example
    Attached Files

    Leave a comment:


  • rabii
    replied
    Originally posted by Russ
    Hi!
    System configured to send notifications upon changes in the record (like opportunity), 95% of the time the CRM sends email only to the followers, which is fantastic.
    However, sometimes random users that are not following the record (random record) are getting record update notifications.

    Please advice, thanks
    May be these users have a role with permission to view stream (team) for certain records and this might send email notifications to these users.

    Leave a comment:


  • lazovic
    replied
    Hi Russ,

    Can you describe examples and show some screenshots of when things like this happen? This will make it much easier to analyze the situation if it still bothers you.

    Leave a comment:


  • Russ
    started a topic User get's email notifications for random records

    User get's email notifications for random records

    Hi!
    System configured to send notifications upon changes in the record (like opportunity), 95% of the time the CRM sends email only to the followers, which is fantastic.
    However, sometimes random users that are not following the record (random record) are getting record update notifications.

    Please advice, thanks
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