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  • Error 500 sending email

    hello
    i set smtp to administration
    i am sure about about code and server (tested on 3 differents SMTP provider)
    when i send a test i have Erreur 500: Email sending error.
    how i can solve this ?
    regards

  • #2
    Make sure all the information here is set correctly. I assume that you are using the button "SendTestEmail" for testing purposes, right?
    Attached Files

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    • #3
      yes as i say i test with 3 smtp account and click on test button i have same error for all

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      • #4
        Hi yberges,

        Please try to completely delete the email account from EspoCRM > then Rebuild system in Administration -> Rebuild > and recreate a new account with standard settings for SMTP.

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        • #5
          i try it but same
          1 i clean all value in email config
          2 i rebuild
          3 i add account
          same error

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          • #6
            Please send the logs of this error and a full screenshot.

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            • #7
              hello i have this error
              Code:
              [2022-12-02 12:30:57] ERROR: Email sending error: The input does not match the expected structure for a DNS hostname, The input does not appear to be a valid URI hostname, The input does not appear to be a valid local network name
              [2022-12-02 12:30:57] WARNING: Email sending:Email sending error.; 500
              ​

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              • #8
                provide your configuration please (computer, OS etc.)

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                • #9
                  its an online app gandi server linux
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                  • #10
                    hello please somebody can help me ?

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                    • lazovic
                      lazovic commented
                      Editing a comment
                      Please tell me what version of EspoCRM are you using?

                  • #11
                    Espo 7.0.8

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                    • #12
                      I would suggest to create some email account for testing purposes for example login: test@yourdomain.com pw: test1234 and provide us important information like SMTP host, port, security etc.(via email if you want it to be more private), so we can test it on our own and we can find out if the problem is connected with your system or you are inserting wrong values somehow.

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                      • #13
                        hello thanks for propose
                        i send you an account Jakub Grufik

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