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Error 500: '' must be string or resource when send email as html

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  • #1

    Error 500: '' must be string or resource when send email as html

    Hi,

    I cannot send email as html with Error 500: '' must be string or resource
    Please support
    Attached Files
    Tags: None
  • #2
    IMPORTANT. Read before posting. How to report a bug - EspoCRM Open Source Community Forum
    https://forum.espocrm.com/forum/bug-reports/23321-important-read-before-posting-how-to-report-a-bug
    What to provide in a bug report: It may be helpful to know if there are any errors logged: in the Espo log in data/logs directory; in the web server error log; in the browser console (F12 key). Provide steps for reproducing the issue explicitly. Provide the EspoCRM version number. If your version is not the latest, it

    Comment

    • #3
      My espo version is 5.5.5
      And here is some logs
      Attached Files

      Comment

      • #4
        Version 5? I don't think anyone will be able to assist you

        What has change that cause you to have this error? Any recent modification, update, extension, field, entity?

        Did you install v5 by mistake or you been a long time user and never update?

        Comment

        • #5

          What has change that cause you to have this error? Any recent modification, update, extension, field, entity?

          - There's no change

          Did you install v5 by mistake or you been a long time user and never update?

          This is a long time user and never update.
          • Likes 1

          Comment

          • esforim
            #5.1
            esforim commented
            10-31-2022, 07:15 AM
            Editing a comment
            Then I guess you need to fully provide those missing information as request by Yuri, maybe he know how to help.

            I can see you partially give information but it not good enough if you want his help. For example you didn't say what version of PHP you using.

            PS: I'm just a user like you. Yuri is the developer and he know he stuff.
        • #6
          I'm using PHP 7.2 and MariaDB 10.1.34

          Comment

          • #7
            [2022-11-01 04:02:50] Espo.ERROR: API [POST]:/:controller, Params:Array ( [controller] => Email ) , InputData: {"status":"Sending","isRead":true,"isImportant" :fa lse,"inTrash":false,"folderId":false,"isUsers":fal se,"isHtml":true,"isSystem":false,"isJustSent":fa l se,"assignedUsersIds":["5ccfea73db2329f78"],"assignedUsersNames":{"5ccfea73db2329f78":"Lil y"} ,"teamsIds":["5a4a552e5debc8ed6"],"teamsNames":{"5a4a552e5debc8ed6":"Inbound"}," bod y":"<p>test</p><br><p class="MsoNormal" style="margin-bottom:7.15pt;line-height:normal"><span style="font-family:&quot;Palatino Linotype&quot;,&quot;serif&quot;;mso-fareast-font-family:&quot;Times New Roman&quot;;\nmso-bidi-font-family:Arial;color:#002060">Best regards,</span><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:&quot;Times New Roman&quot;;\ncolor:#222222"><o></o></span></p><p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:\nnormal"><b><span style="font-family:&quot;Palatino Linotype&quot;,&quot;serif&quot;;mso-fareast-font-family:\n&quot;Times New Roman&quot;;mso-bidi-font-family:Arial;color:#BC5610">LILY NGUYEN\n(MS.)/TRAVEL CONSULTANT</span></b><br></p><p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:\nnormal"><!--[if mso & !supportInlineShapes & supportFields]><span\nstyle='mso-element:field-begin;mso-field-lock:yes'></span><span\nstyle='mso-spacerun:yes'> </span>SHAPE <span\nstyle='mso-spacerun:yes'> </span>\\* MERGEFORMAT <span style='mso-element:field-separator'></span><![endif]--><!--[if gte vml 1]><v:rect\n id="Rectangle_x0020_1" o:spid="_x0000_s1026" alt="http://tsacrm.com/?entryPoint=attachment&amp;id=5e26b79609b3166cf"\ n style='width:24pt;height:24pt;visibility:visible;m so-wrap-style:square;\n mso-left-percent:-10001;mso-top-percent:-10001;mso-position-horizontal:absolute;\n mso-position-horizontal-relative:char;mso-position-vertical:absolute;\n mso-position-vertical-relative:line;mso-left-percent:-10001;mso-top-percent:-10001;\n v-text-anchor:top' o:gfxdata="UEsDBBQABgAIAAAAIQC75UiUBQEAAB4CAAATAA AAW0NvbnRlbnRfVHlwZXNdLnhtbKSRvU7DMBSF\ndyTewfKKEq cMCKEmHfgZgaE8wMW+SSwc27JvS/v23KTJgkoXFsu+P+c7Ol5vDoMTe0zZBl/LVVlJ\ngV4HY31Xy4/tS3EvRSbwBlzwWMsjZrlprq/W22PELHjb51r2RPFBqax7HCCXIaLnThvSAMTP1KkI\n+gs6VLd Vdad08ISeCho1ZLN+whZ2jsTzgcsnJwldluLxNDiyagkxOquB2 Knae/OLUsyEkjenmdzb\nmG/YhlRnCWPnb8C898bRJGtQvEOiVxjYhtLOxs8AySiT4JuDystlV V4WPeM6tK3VaILeDZxIOSsu\nti/jidNGNZ3/J08yC1dNv9v8AAAA//8DAFBLAwQUAAYACAAAACEArTA/8cEAAAAyAQAACwAAAF9y\nZWxzLy5yZWxzhI/NCsIwEITvgu8Q9m7TehCRpr2I4FX0AdZk2wbbJGTj39ubi6Age Jtl2G9m6vYx\njeJGka13CqqiBEFOe2Ndr+B03C3WIDihMzh6R wqexNA281l9oBFTfuLBBhaZ4ljBkFLYSMl6oAm5\n8IFcdjofJ 0z5jL0MqC/Yk1yW5UrGTwY0X0yxNwri3lQgjs+Qk/+zfddZTVuvrxO59CNCmoj3vCwj\nMfaUFOjRhrPHaN4Wv0VV5O Ygm1p+LW1eAAAA//8DAFBLAwQUAAYACAAAACEAhsrbqRIDAADCBgAA\nHwAAAGNsaX Bib2FyZC9kcmF3aW5ncy9kcmF3aW5nMS54bWykVdty2yAQfe9M/4HhoW+KJEe+SI2S\nSXzpdCZtPXHzARhhiykCFfCtnf57FyTHi tPpQ8KDDQucPXt2F13d7CuBtkwbrmSO44sIIyapKrhc\n5/jx+ywYYWQskQURSrIcH5jBN9fv312RbK1JXXKKAEGajOS4tLbO wtDQklXEXKiaSdhbKV0RC0u9\nDgtNdoBcibAXRYOwIlzi6xPU hFiCNpq/Akoo+oMVYyK3xACkoFnX0nIU9O3IJJPbT7pe1HPtmNOv\n27lG vMgxKCdJBRLhsN1oj8EyPLu1PgHsV7py59VqhfYe5eB+PQbbW0 TBeBklowjwKWy188ZH+e0f\nt2g5/e89INM4hUmHiKkdDbl9GVl8jOyBUSiFtWAITAUzVD/paQ2hurqgqgpvmLT6MFdc2pxYS2hZ\ngeUDqeqPoFOf9QbLYTq I0uVlPBjQ1ZNcR8emvodkGiTVuARv7NbU4BeKE2gcTVqrXclIY Zy5ERgy\n0SB4sU9gkJ7l7osqIDNkY5Wvt9eL/iQeyWpt7CemKuQmOdZA0oOT7b2xDafjEa+smnEhfN6EfGYA\nz MYC+Yarbs9l3jfC7zRKp6PpKAmS3mAaJNFkEtzOxkkwmMXD/uRyMh5P4j/Ob5xkJS8KJp2bY1PG\nyVOGjm1ZcaqVUSvrkwVlxyk7Nia0ZRy d2tIowQsH5ygZvV6OhUZbInI886NVvnMsfE7DVz7EchZS\n3Eu iu14azAajYZDMkn6QDqNREMXpHRRGkiaT2fOQ7rlkbw8J7XKc9 nt9n6UO6bPYIj9exkayilum\nkeBVjqEfYTS16wpxKgufWku4a OYdKRz9kxSQ7mOiYWrah8TuF74B7f5OFQcn2BL+oXi1guKC5od H\nGial0r8w2sHTm2Pzc0M0w0h8ltAHaZwkcMz6RdIf9mChuzv 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[] []
            [2022-11-01 04:02:50] Espo.ERROR: Display Error: '' must be string or resource, Code: 500 URL: /api/v1/Email [] []​

            And this is error log

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            • #8
              Hi, pls advise

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