Error 500: '' must be string or resource when send email as html

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  • ducpham83
    Junior Member
    • Feb 2022
    • 7
    #1

    Error 500: '' must be string or resource when send email as html

    Hi,

    I cannot send email as html with Error 500: '' must be string or resource
    Please support
    Attached Files
    Tags: None
    • yuri
      EspoCRM product developer
      • Mar 2014
      • 9491
      #2
      IMPORTANT. Read before posting. How to report a bug - EspoCRM Open Source Community Forum
      https://forum.espocrm.com/forum/bug-reports/23321-important-read-before-posting-how-to-report-a-bug
      What to provide in a bug report: It may be helpful to know if there are any errors logged: in the Espo log in data/logs directory; in the web server error log; in the browser console (F12 key). Provide steps for reproducing the issue explicitly. Provide the EspoCRM version number. If your version is not the latest, it
      If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

        Comment

        • ducpham83
          Junior Member
          • Feb 2022
          • 7
          #3
          My espo version is 5.5.5
          And here is some logs
          Attached Files

            Comment

            • esforim
              Active Community Member
              • Jan 2020
              • 2219
              #4
              Version 5? I don't think anyone will be able to assist you

              What has change that cause you to have this error? Any recent modification, update, extension, field, entity?

              Did you install v5 by mistake or you been a long time user and never update?

                Comment

                • ducpham83
                  Junior Member
                  • Feb 2022
                  • 7
                  #5

                  What has change that cause you to have this error? Any recent modification, update, extension, field, entity?

                  - There's no change

                  Did you install v5 by mistake or you been a long time user and never update?

                  This is a long time user and never update.

                    Comment

                    • esforim
                      #5.1
                      esforim commented
                      10-31-2022, 07:15 AM
                      Editing a comment
                      Then I guess you need to fully provide those missing information as request by Yuri, maybe he know how to help.

                      I can see you partially give information but it not good enough if you want his help. For example you didn't say what version of PHP you using.

                      PS: I'm just a user like you. Yuri is the developer and he know he stuff.
                    • ducpham83
                      Junior Member
                      • Feb 2022
                      • 7
                      #6
                      I'm using PHP 7.2 and MariaDB 10.1.34

                        Comment

                        • ducpham83
                          Junior Member
                          • Feb 2022
                          • 7
                          #7
                          [2022-11-01 04:02:50] Espo.ERROR: API [POST]:/:controller, Params:Array ( [controller] => Email ) , InputData: {"status":"Sending","isRead":true,"isImportant" :fa lse,"inTrash":false,"folderId":false,"isUsers":fal se,"isHtml":true,"isSystem":false,"isJustSent":fa l se,"assignedUsersIds":["5ccfea73db2329f78"],"assignedUsersNames":{"5ccfea73db2329f78":"Lil y"} ,"teamsIds":["5a4a552e5debc8ed6"],"teamsNames":{"5a4a552e5debc8ed6":"Inbound"}," bod y":"<p>test</p><br><p class="MsoNormal" style="margin-bottom:7.15pt;line-height:normal"><span style="font-family:&quot;Palatino Linotype&quot;,&quot;serif&quot;;mso-fareast-font-family:&quot;Times New Roman&quot;;\nmso-bidi-font-family:Arial;color:#002060">Best regards,</span><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:&quot;Times New Roman&quot;;\ncolor:#222222"><o></o></span></p><p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:\nnormal"><b><span style="font-family:&quot;Palatino Linotype&quot;,&quot;serif&quot;;mso-fareast-font-family:\n&quot;Times New Roman&quot;;mso-bidi-font-family:Arial;color:#BC5610">LILY NGUYEN\n(MS.)/TRAVEL CONSULTANT</span></b><br></p><p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:\nnormal"><!--[if mso & !supportInlineShapes & supportFields]><span\nstyle='mso-element:field-begin;mso-field-lock:yes'></span><span\nstyle='mso-spacerun:yes'> </span>SHAPE <span\nstyle='mso-spacerun:yes'> </span>\\* MERGEFORMAT <span style='mso-element:field-separator'></span><![endif]--><!--[if gte vml 1]><v:rect\n id="Rectangle_x0020_1" o:spid="_x0000_s1026" alt="http://tsacrm.com/?entryPoint=attachment&amp;id=5e26b79609b3166cf"\ n style='width:24pt;height:24pt;visibility:visible;m so-wrap-style:square;\n mso-left-percent:-10001;mso-top-percent:-10001;mso-position-horizontal:absolute;\n mso-position-horizontal-relative:char;mso-position-vertical:absolute;\n mso-position-vertical-relative:line;mso-left-percent:-10001;mso-top-percent:-10001;\n v-text-anchor:top' o:gfxdata="UEsDBBQABgAIAAAAIQC75UiUBQEAAB4CAAATAA AAW0NvbnRlbnRfVHlwZXNdLnhtbKSRvU7DMBSF\ndyTewfKKEq cMCKEmHfgZgaE8wMW+SSwc27JvS/v23KTJgkoXFsu+P+c7Ol5vDoMTe0zZBl/LVVlJ\ngV4HY31Xy4/tS3EvRSbwBlzwWMsjZrlprq/W22PELHjb51r2RPFBqax7HCCXIaLnThvSAMTP1KkI\n+gs6VLd Vdad08ISeCho1ZLN+whZ2jsTzgcsnJwldluLxNDiyagkxOquB2 Knae/OLUsyEkjenmdzb\nmG/YhlRnCWPnb8C898bRJGtQvEOiVxjYhtLOxs8AySiT4JuDystlV V4WPeM6tK3VaILeDZxIOSsu\nti/jidNGNZ3/J08yC1dNv9v8AAAA//8DAFBLAwQUAAYACAAAACEArTA/8cEAAAAyAQAACwAAAF9y\nZWxzLy5yZWxzhI/NCsIwEITvgu8Q9m7TehCRpr2I4FX0AdZk2wbbJGTj39ubi6Age Jtl2G9m6vYx\njeJGka13CqqiBEFOe2Ndr+B03C3WIDihMzh6R wqexNA281l9oBFTfuLBBhaZ4ljBkFLYSMl6oAm5\n8IFcdjofJ 0z5jL0MqC/Yk1yW5UrGTwY0X0yxNwri3lQgjs+Qk/+zfddZTVuvrxO59CNCmoj3vCwj\nMfaUFOjRhrPHaN4Wv0VV5O Ygm1p+LW1eAAAA//8DAFBLAwQUAAYACAAAACEAhsrbqRIDAADCBgAA\nHwAAAGNsaX 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[] []
                          [2022-11-01 04:02:50] Espo.ERROR: Display Error: '' must be string or resource, Code: 500 URL: /api/v1/Email [] []​

                          And this is error log

                            Comment

                            • ducpham83
                              Junior Member
                              • Feb 2022
                              • 7
                              #8
                              Hi, pls advise

                                Comment

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