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problem with importing from csv file

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  • problem with importing from csv file

    I am not able to import data from a csv file to the Knowledge Base Article. I get error code 500 while importing. Does anyone know the solution?
    My version of EspoCRM is 7.2.4​

  • #2
    Have a look in your log file data/logs.


    • lukasz412
      lukasz412 commented
      Editing a comment
      Are you writing about the server logs? Is it about logs in ESPO CRM?
      What to look for in the logs?

    • shalmaxb
      shalmaxb commented
      Editing a comment
      Yes, log file of espocrm. The log file in espocrm often gives a hint, when somthing went wrong. You may post the file here.

  • #3
    Hi lukasz412

    It would be nice to see screenshots of the file you are importing. I just imported a file with one line of record to 7.2.4, selected the required fields. Import successful.​
    Attached Files