problem with importing from csv file

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  • lukasz412
    Member
    • Sep 2016
    • 50
    #1

    problem with importing from csv file

    I am not able to import data from a csv file to the Knowledge Base Article. I get error code 500 while importing. Does anyone know the solution?
    My version of EspoCRM is 7.2.4​
    Tags: None
    • shalmaxb
      Senior Member
      • Mar 2015
      • 1602
      #2
      Have a look in your log file data/logs.

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        • lukasz412
          #2.1
          lukasz412 commented
          10-12-2022, 05:35 AM
          Editing a comment
          Are you writing about the server logs? Is it about logs in ESPO CRM?
          What to look for in the logs?
          • shalmaxb
            #2.2
            shalmaxb commented
            10-12-2022, 05:48 AM
            Editing a comment
            Yes, log file of espocrm. The log file in espocrm often gives a hint, when somthing went wrong. You may post the file here.
          • victor
            Active Community Member
            • Aug 2022
            • 727
            #3
            Hi lukasz412

            It would be nice to see screenshots of the file you are importing. I just imported a file with one line of record to 7.2.4, selected the required fields. Import successful.​
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