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[Personal Email Accounts] Fetch only email headers (not body)

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  • [Personal Email Accounts] Fetch only email headers (not body)

    Dear all,

    I need to connect a personal email account to EspoCrm. This account have around 10Gb of email and I don't want those email replicated not only on mail server but also stored on EspoCRM server.

    How I can setup system to fetch only email headers, without body, so system can associate to all contacts inside EspoCRM, avoiding to keep server space?

    I don't see any specific feature, but I tried a little workaround: in "Inbound Emails" > " Email Max Size (Mb)", I set that value to "0". System should not download the body of the email: is it okay to do this?

    Thank's a lot for your patience

  • #2
    nah it doesn't work that way. i don't think there is a workaround for this to my knowledge.

    Comment


    • #3
      Hi 183p,

      There is the possibility to fetch emails without body in two ways:

      1. via Formula
      Go to Administration -> Entity Manager -> Email -> Formula and insert the lines:
      body = NULL;
      bodyPlain = NULL;

      Click image for larger version  Name:	image.png Views:	0 Size:	16.9 KB ID:	83533

      2. via Workflow

      Click image for larger version  Name:	image.png Views:	0 Size:	29.1 KB ID:	83534

      Also, you can specify conditions, e.g. "From" field.

      More information about Formula and Workflows:
      https://docs.espocrm.com/administrat...rmula/#formula
      https://docs.espocrm.com/administrat.../#workflows​
      Last edited by Vadym; 09-27-2022, 05:26 PM.

      Comment


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        Vadym : waouww never thinking that. like
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