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Info:
What i want to do:
I want to create predefined E-Mails that go out to Customers periodically. && I want to send System-Mails (manually) based on Templates.
What i did 'till now:
I created an e-mail-template while using placeholders (single curly-brackets {}) (e.g.: {Person.name}, {Campaign.name}, {Campaign.description}). Then i created a campaign with a name and description and linked/created a mass-Mail.
Problem:
When sending that Mass-Mail to myself i get {Person.name} successfully replaced by my test-users name, but {Campaign.name}/{Campaign.description} on the other Hand stays unreplaced as if escaped as a string or something.
I cannot explain this to myself as {Campaign.name}, {Campaign.description} get inserted automatically when using the Dropdown-Helper (insert field) above the textbox in the E-Mail-Template-Detail-Layout. Also the Docs (https://docs.espocrm.com/user-guide/...mail-templates , https://docs.espocrm.com/user-guide/...pdf/#templates , https://docs.espocrm.com/user-guide/.../#tracking-url) dont help me neither. Am i misunderstanding something?
- Espo-Version 6.1.4
- Sales Pack: 1.0.12
- Advanced Pack: 2.5.14
What i want to do:
I want to create predefined E-Mails that go out to Customers periodically. && I want to send System-Mails (manually) based on Templates.
What i did 'till now:
I created an e-mail-template while using placeholders (single curly-brackets {}) (e.g.: {Person.name}, {Campaign.name}, {Campaign.description}). Then i created a campaign with a name and description and linked/created a mass-Mail.
Problem:
When sending that Mass-Mail to myself i get {Person.name} successfully replaced by my test-users name, but {Campaign.name}/{Campaign.description} on the other Hand stays unreplaced as if escaped as a string or something.
I cannot explain this to myself as {Campaign.name}, {Campaign.description} get inserted automatically when using the Dropdown-Helper (insert field) above the textbox in the E-Mail-Template-Detail-Layout. Also the Docs (https://docs.espocrm.com/user-guide/...mail-templates , https://docs.espocrm.com/user-guide/...pdf/#templates , https://docs.espocrm.com/user-guide/.../#tracking-url) dont help me neither. Am i misunderstanding something?
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