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how to print entrys from campaign in e-mail (mass-e-mail)

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  • how to print entrys from campaign in e-mail (mass-e-mail)

    Info:
    • Espo-Version 6.1.4
    • Sales Pack: 1.0.12
    • Advanced Pack: 2.5.14

    What i want to do:

    I want to create predefined E-Mails that go out to Customers periodically. && I want to send System-Mails (manually) based on Templates.

    What i did 'till now:

    I created an e-mail-template while using placeholders (single curly-brackets {}) (e.g.: {Person.name}, {Campaign.name}, {Campaign.description}). Then i created a campaign with a name and description and linked/created a mass-Mail.

    Problem:

    When sending that Mass-Mail to myself i get {Person.name} successfully replaced by my test-users name, but {Campaign.name}/{Campaign.description} on the other Hand stays unreplaced as if escaped as a string or something.

    I cannot explain this to myself as {Campaign.name}, {Campaign.description} get inserted automatically when using the Dropdown-Helper (insert field) above the textbox in the E-Mail-Template-Detail-Layout. Also the Docs (https://docs.espocrm.com/user-guide/...mail-templates , https://docs.espocrm.com/user-guide/...pdf/#templates , https://docs.espocrm.com/user-guide/.../#tracking-url) dont help me neither. Am i misunderstanding something?

  • #2
    Hi arrestthepresident

    The only way is to specify the Campaign name and Campaign description manually in the email template.

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    • #3
      Originally posted by Vadym View Post
      Hi arrestthepresident

      The only way is to specify the Campaign name and Campaign description manually in the email template.
      Hello Vadym, i hope i do not understand you wrong. That is what i did until now. But unfortunately it does not work as they dont get replaced with single brackets ("{}") or if using double brackets ("{{}}") get replaced with null.

      Comment


      • #4
        Hi arrestthepresident

        Perhaps this thread might help shed some light:
        https://docs.espocrm.com/user-guide/...lebars-support

        Comment


        • #5
          Maybe you could get campaign details through template helper?

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