Personal Email Accounts "Sent" Mails not fetched

[irisnet]

Hello,
Personal Email Accounts "Sent" Mails not fetched, if they are sent from an external email client (e.g. Apple Mail, WebMail Client).
If they are send from the integrated email client they are fetched, incoming emails work fine as well.

Is there an option to change this behaviour?

We are using 7.0.8
Personal Email Configuration:
Monitor Folders: INBOX
Put in Folder: None
Keep Fetched Emails Unread: checked
Store Sent Emails: checked
Sent Folder: Sent

Cron is working, nothing in the error log.

In the Sent folder we can see the e-mail using external e-mail clients.

Thanks for your help in advance.
Dieter

[DavidatEspo]

Try to delete email account in Espo and created new one, solved a similar problem for me!

[Vadym]

Hi irisnet,

"Specify what folders to monitor in Monitored Folders field. By default, it is set to INBOX. If you use some external email client to send emails, you can add Sent folder to archive those emails":

https://docs.espocrm.com/user-guide/imap-smtp-configuration/#imap-configuration