Outlook integration

[Mark]

Hi,
I have a problem when trying to connect users to their outlook accounts I get this error - AADSTS50011: The reply URL specified in the request does not match the reply URLs configured for the application: 'id' . What could be causing it?

[Vadym]

Hi Mark,

Looks like the redirect URI doesn't match. You must copy Redirect URI from EspoCRM (Administration -> Integrations -> Outlook) to Azure Active Directory admin center.
The instruction is here: https://docs.espocrm.com/extensions/...p/#integration.

[paminsight.dev]

I have exactly the same problem and *I HAVE* copied and pasted the redirect URI into Azure active directory admin.
I get [2022-03-09 14:28:28] ERROR: (500) Could not get access token for Outlook.; POST /OutlookMail/action/connect; line: 143, file: /home/devpamevents/public_html/application/Espo/Services/ExternalAccount.php [] []

What access token does it mean, and where would that be specified? The documentation does not mention Access Token.

[Mark]

Hi,
Yeah we did that, but it still did not work, but now for some reason it does not put out that error. However, it does give different errors:
1. That something is wrong with the URL in the settings
2. Also when I open the outlook redirect URI it displays this text - "If this window is not closed automatically, it's probable that URL you use to access EspoCRM doesn't match URL specified at Administration > Settings > Site URL." and the window does not close automatically. But I checked multiple times and the URL is correct in the settings
3. Also it displays this message - "Error 500: Could not get access token for Outlook."

[paminsight.dev]

I ge the same. Log file says:

[2022-03-09 14:38:37] ERROR: (500) Could not get access token for Outlook.; POST /OutlookMail/action/connect; line: 143, file: /home/devpamevents/public_html/application/Espo/Services/ExternalAccount.php [] []

the documentation does not mention Access Token. What "Access Token"?

[Vadym]

Hi Mark,

Please follow the instructions below to configure correctly Outlook Integration:
https://docs.espocrm.com/extensions/...-administrator.

[Mark]

Hi,
We did follow and recheck every step and explanation in the instruction. But we are getting these errors still

[Vadym]

Mark,

Please check an EspoCRM log file: https://docs.espocrm.com/extensions/...roubleshooting.
Could you also tell me which Secret ID is inserted in EspoCRM from Azure Active Directory (Value or Secret ID)?

[Mark]

Only one type of error in the log file - "ERROR: (500) Could not get access token for Outlook.; POST /ExternalAccount/action/authorizationCode; line: 109, file: /public_html/application/Espo/Services/ExternalAccount.php [] []". We inserted the value of secret ID (same place as in the instructions). Also we are getting this - "If this window is not closed automatically, it's probable that URL you use to access EspoCRM doesn't match URL specified at Administration > Settings > Site URL.", and dont know what could be the reason for it since the URLs do match

[Vadym]

Hi Mark,

You have to insert "Value" as a Secret ID from Azure Active Directory into EspoCRM.