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  • rahulp411
    replied
    I had a similar problem, but when I try login it says "there was an error sending your request, please try again." Can someone find a fix? https://tutuappvip.co https://routingnumbers.onl
    Last edited by rahulp411; 07-09-2021, 04:29 PM.

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  • telecastg
    replied
    CRM is in the "backoffice" folder. This folder is password protected. If I turn on the protection, I cannot log into CRM. If I turn off the protection, I can log in. Why?
    Because it looks like your whole Espo installation lives in a protected folder so anyone wanting to access your crm has to be also authorized to access "backoffice" first.

    I suspect that the reason why you are sometimes allowed access is that there's a cookie in your browser holding session authorization to access "backoffice"

    Talk to your network administrator about moving the installation to a non-protected folder if "backoffice" contains other folders or files that need to be password protected.

    Leave a comment:


  • McBrumm
    replied
    "Backoffice" is the folder, where crm is.
    Code:
    http://url/backoffice/crm
    I didn´t know the server configuration.I can actually only use htaccess and PuTTy for settings

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  • shalmaxb
    replied
    Could you provide all your configuration? Server, OS and all that stuff. I guess you might have some exotic configuration. What do you mean by "backoffice"?

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  • McBrumm
    replied
    It´s not over...

    CRM is in the "backoffice" folder. This folder is password protected. If I turn on the protection, I cannot log into CRM. If I turn off the protection, I can log in. Why?

    Leave a comment:


  • McBrumm
    replied
    I got it...
    I use 2 browsers. I couldn't log in to either of them, not even after clearing the cache. I installed a third browser and it worked. And now I can log into the other browser again. Funny...

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  • McBrumm
    replied
    Logs are empty

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  • Vadym
    replied
    Check an EspoCRM log file https://docs.espocrm.com/administrat...ng/#check-logs.

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  • McBrumm
    replied
    Thank you very much shalmaxb, but I have already found this link and try it without results...

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  • shalmaxb
    replied
    See here: https://forum.espocrm.com/forum/gene...admin-password

    A tip for searching: Don`t use the search function ere in the forum, it unfortunately ist not so good. Use Google instead, as the results will link to the respective threads in this forum.

    Leave a comment:


  • McBrumm
    started a topic Login failed, wrong password or user

    Login failed, wrong password or user

    Hi,
    another day, another problem.
    I want to login my site. But I get a response "wrong user or password"

    I try to reset my password with email... didn´t work
    I try to reset my password with CLI (php command.php set-password [username])... didn´t work
    I also try to rebuild and clear cache via CLI.... but it didn´t work
    I try to change my password in phpmyadmin (user)... but without result.

    What should I do now?
    thank you
    McBrumm
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