Hi there,
> But the portal user is not able to see the new status (ie. "Resolved") I have added to the Cases entity.
I've tried to reproduce it and it works. Try to refresh a web page and check again. Or even try to check it in an incognito window. It seems a browser cache wasn't refrehed.
> Also the portal user need to be able to open Cases I need to consider, so need to be able to assign them to me (regular user), but he is not able to select any user, and I didn't find any way to enable it
Please read my post that might shed the light on this question https://forum.espocrm.com/forum/gene...8564#post68564
> Finally as a regolar user I want to assign the Cases I open to the portal user, but he is listes only if I search for All users and not Active users, so that it's not possibile to assign the cases to him.
What do you mean is not possible to assign? I just made it. So I believe it is possible.
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Portal user cannot access all Cases states or assign new cases to regular user
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Portal user cannot access all Cases states or assign new cases to regular user
As from the tile, I have given the portal role these privileges
But the portal user is not able to see the new status (ie. "Resolved") I have added to the Cases entity.
Also the portal user need to be able to open Cases I need to consider, so need to be able to assign them to me (regular user), but he is not able to select any user, and I didn't find any way to enable it
Finally as a regolar user I want to assign the Cases I open to the portal user, but he is listes only if I search for All users and not Active users, so that it's not possibile to assign the cases to him.Last edited by davide445; 03-10-2021, 05:40 PM.Tags: None
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