E-mail filter

[peterberlin]

Hello

For email to case we want to set some filters because of the amount of SPAM we receive.
Do you have to
Bitcoin
Bitcoins
BITCOIN
bitcoin
4 create filters or only *bitcoin* ?
*Cash earning* does not work.
Do you have to
*cash*, *earning*
use?
peter

[AlexAv]

Hello Peter,
It's simple to implement filtering https://www.espocrm.com/tips/email-filters/

[esforim]

Too bad it can't perform regex (or can it?)

[peterberlin]

Hello, Alex,

I want to know how ESPO filters the mail.
In the subject line I search for a word.
for example Bitcoin.
It can be at the beginning, at the end or between other words in the subject line.
It is written BITCOIN, Bitcoin or bitcoin.

The DoKumentation does not answer, which entry you have to set as search value.
peter

[crmclients]

Just my 2 cents: It looks like for the users contains needs %
%car% - finds "Your car like new"

But for the Admin Email filter you need *
FROM: *bitcoin*

Finds "Buy Bitcoin" and "Bitcoin 4 U"

[esforim]

Cool, so it can recognize filter, but if it recognize "*" (star) does that mean it support regex. Good luck team.