How to fetch a specific email again ?

[tothewine]

One email I received exceeded the maximum email size, showing the text: Not fetched. The email size exceeds the limit.
Now that I have increased the maximum email size, how do I make Espo fetch that specific email again?

[esforim]

Would like to know as well. I suppose one "cheat" method is to re-forward those email to yourself.

It will get send to yourself as "new" email and it EspoCRM should be able to fetch that?

[tothewine]

Would like to know as well. I suppose one "cheat" method is to re-forward those email to yourself.

It will get send to yourself as "new" email and it EspoCRM should be able to fetch that?

I did that in the end but I wonder if enough information is stored in the Email entity for re-downloading the email with imap id.

[yuri]

Bad way:

1. Delete email (from UI is enogh).
2. Inactivate email account.
3. Duplicate email account, make it active and change 'fetch since' so that it's a date right before not fetched email.

[tothewine]

Thanks. What do I do afterward? is this correct ?

4. Inactivate the duplicated email account
5. delete it.
6. enable the original account again