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How to fetch a specific email again ?

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  • How to fetch a specific email again ?

    One email I received exceeded the maximum email size, showing the text: Not fetched. The email size exceeds the limit.
    Now that I have increased the maximum email size, how do I make Espo fetch that specific email again?
    Last edited by tothewine; 06-04-2020, 02:00 PM.

  • #2
    Would like to know as well. I suppose one "cheat" method is to re-forward those email to yourself.

    It will get send to yourself as "new" email and it EspoCRM should be able to fetch that?

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    • #3
      Originally posted by espcrm View Post
      Would like to know as well. I suppose one "cheat" method is to re-forward those email to yourself.

      It will get send to yourself as "new" email and it EspoCRM should be able to fetch that?
      I did that in the end but I wonder if enough information is stored in the Email entity for re-downloading the email with imap id.

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      • #4
        Bad way:

        1. Delete email (from UI is enogh).
        2. Inactivate email account.
        3. Duplicate email account, make it active and change 'fetch since' so that it's a date right before not fetched email.

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        • #5
          Thanks. What do I do afterward? is this correct ?

          4. Inactivate the duplicated email account
          5. delete it.
          6. enable the original account again

          Last edited by tothewine; 06-08-2020, 08:12 PM.

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