Case number

[peterberlin]

hello,
we now have a four-digit case number. They will appear as 3.125 in the email templates.

The dot irritates the users, Can you change the display in the templates?
peter

[yuri]

Hi Peter,

Use {{number_RAW}}

Or numberFormat helper to define another format: https://docs.espocrm.com/user-guide/...ber-formatting

[peterberlin]

thanks a lot
peter

[leon]

I cannot get this to work in the email templates.

{{Case.number_RAW}} does not work
{{Case.number}} results in {10.000.012}


Any suggestions?

Thanks,
Leon

[adriansieferle]

Hi Peter,

try this:
{{numberFormat number_RAW decimals=0 thousandsSeparator=''}}

-- Adrian