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  • Pages not loading

    We are using Espo CRM 5.5.6

    On faster machines/faster internet Espo pages load correctly.

    However, on slower machines/slower internet connections we are noticing the pages fail to load sometimes ( latest versions of firefox/chrome/safari were tried).

    We were able to workaround this problem by disabling cache via developer tools in both chrome and firefox.

    Is this a known issue? Is there something we can do so that we don't have to resort to this workaround?

    Thanks

  • #2
    Can someone please respond to this?

    Comment


    • #3
      Hello,
      it seems timeout error. Check the server log files to define the problem.

      Comment


      • #4
        We have checked the server logs. There is nothing in there.

        Comment


        • #5
          If you are admin of the webserver and if your server is:
          Apache - check for the 'KeepAliveTimeout' and 'RequestReadTimeout' parameters.
          Nginx - check for the 'keepalive_timeout', 'client_body_timeout', 'client_header_timeout' parameters.
          If you are using host, please contact a host support service.

          Comment

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