Replying to cases created via Group Email accounts

[ps40]

Thanks for your help. This is working now.

[ps40]

I have made the group email account system wide per the docs you provided and it is working. However, even though I have replaced the old email address...

[ps40]

Hello,

The Group email account is working via the google integration extension we purchased. But Outbound emails via gmail is not workin...

[ps40]

We recently upgraded from 5.x to 9.x. In 5.x we were able to create cases from an email account. When we replied to the case the email would go out. This...

[ps40]

Setting the assignment to all and users to all works . Thanks

[ps40]

We recently upgraded from 5.x to 9.x. We are using the Google integration extension to import emails from a gmail inbox and automatically create cases....