invited to a meeting

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • peterberlin
    Active Community Member
    • Mar 2015
    • 1004

    invited to a meeting

    Hello,
    If a user is invited to a meeting, he or she does not receive an e-mail.
    All necessary checkmarks are set in the administration.
    Peter
  • Maximus
    Senior Member
    • Nov 2018
    • 2731

    #2
    Hello,
    check the log files.

    Comment

    • peterberlin
      Active Community Member
      • Mar 2015
      • 1004

      #3
      no entry in ESPO log (DEBUG mode) and no entry in Apache log

      The internal notifications about the chat take place.

      Comment

      • Maximus
        Senior Member
        • Nov 2018
        • 2731

        #4
        Have you changed something in the Template Manager? If yes try to reset to default and test this issue again.

        Comment

        • peterberlin
          Active Community Member
          • Mar 2015
          • 1004

          #5
          no template was changed. Invitation call and invitation meeting were still set to default . but they already were.
          the problem remains.

          Comment

          • peterberlin
            Active Community Member
            • Mar 2015
            • 1004

            #6
            I have created a workflow that sends the invitation. It works.

            But in the subject line of the e-mail the type of entity (meeting) is not called only the name.
            In the Template manager the invitation is set to default.
            Subject line: Invitation to {{{eventType}}} '{{{name}}}'

            Comment

            • Maximus
              Senior Member
              • Nov 2018
              • 2731

              #7
              Try to debug it with F12 mode. Switch to this mode and fire "Send Invitations" button. Are there any errors?

              Comment

              • peterberlin
                Active Community Member
                • Mar 2015
                • 1004

                #8
                Failed to load resource: the server responded with a status of 403 (Forbidden)
                and this Link: /crm/api/v1/Checkliste/5c94d00d3704b569f/emails:1
                {"total":0,"list":[]}

                Comment

                • Maximus
                  Senior Member
                  • Nov 2018
                  • 2731

                  #9
                  It looks like bad permissions. Update permissions.

                  Comment

                  • peterberlin
                    Active Community Member
                    • Mar 2015
                    • 1004

                    #10
                    Thank you. I'll take care of it.
                    But what permissions should they be

                    Comment

                    • Maximus
                      Senior Member
                      • Nov 2018
                      • 2731

                      #11
                      Previously you have checked error with the 'console' tab of the F12 debug mode. Please check this 403 (Forbidden) error one more time in the 'network' tab.

                      Comment

                      Working...