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  • invited to a meeting

    Hello,
    If a user is invited to a meeting, he or she does not receive an e-mail.
    All necessary checkmarks are set in the administration.
    Peter

  • #2
    Hello,
    check the log files.

    Comment


    • #3
      no entry in ESPO log (DEBUG mode) and no entry in Apache log

      The internal notifications about the chat take place.

      Comment


      • #4
        Have you changed something in the Template Manager? If yes try to reset to default and test this issue again.

        Comment


        • #5
          no template was changed. Invitation call and invitation meeting were still set to default . but they already were.
          the problem remains.

          Comment


          • #6
            I have created a workflow that sends the invitation. It works.

            But in the subject line of the e-mail the type of entity (meeting) is not called only the name.
            In the Template manager the invitation is set to default.
            Subject line: Invitation to {{{eventType}}} '{{{name}}}'

            Comment


            • #7
              Try to debug it with F12 mode. Switch to this mode and fire "Send Invitations" button. Are there any errors?

              Comment


              • #8
                Failed to load resource: the server responded with a status of 403 (Forbidden)
                and this Link: /crm/api/v1/Checkliste/5c94d00d3704b569f/emails:1
                {"total":0,"list":[]}

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                • #9
                  It looks like bad permissions. Update permissions.

                  Comment


                  • #10
                    Thank you. I'll take care of it.
                    But what permissions should they be

                    Comment


                    • #11
                      Previously you have checked error with the 'console' tab of the F12 debug mode. Please check this 403 (Forbidden) error one more time in the 'network' tab.

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