Error 404 not found

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  • peterberlin
    Active Community Member
    • Mar 2015
    • 1004

    Error 404 not found

    Hi
    We have upgraded from version 5.4.5 to 5.5.3.
    Now we get an error message (see above) when we open an opportunity. Create new or change doesn't work.
    The LOG file says :


    [2019-01-07 15:28:50] Espo.ERROR: API [GET]:/:controller/layout/:name, Params:Array ( [controller] => OpportunityItem [name] => listItem ) , InputData: - Layout OpportunityItem:listItem is not found. [] []
    [2019-01-07 15:28:50] Espo.ERROR: Display Error: Layout OpportunityItem:listItem is not found., Code: 404 URL: /crm/api/v1/OpportunityItem/layout/listItem [] []
    [2019-01-07 15:29:15] Espo.ERROR: API [GET]:/:controller/layout/:name, Params:Array ( [controller] => OpportunityItem [name] => listItem ) , InputData: - Layout OpportunityItem:listItem is not found. [] []
    [2019-01-07 15:29:15] Espo.ERROR: Display Error: Layout OpportunityItem:listItem is not found., Code: 404 URL: /crm/api/v1/OpportunityItem/layout/listItem [] []


    During the upgrade we did not follow this advice.

    Before upgrading, it's recommended to remove all success jobs. This will expedite the upgrading process. Administration > Scheduled Jobs > Jobs in the top right corner > filter jobs by status = 'Success' > Select All Results > Remove.
    Is this the cause?
    Is there still a way to solve the problem without a back-up?

    peter

  • yuri
    Member
    • Mar 2014
    • 8510

    #2
    Hi Peter,

    Try this:

    1. Uninstall advanced pack.
    2. Remove manually directories: application/Espo/Modules/Advanced/, client/modules/advanced
    3. Install advanced pack.
    If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

    Comment

    • peterberlin
      Active Community Member
      • Mar 2015
      • 1004

      #3
      Hi Yuri,
      that's the solution. Thank you very much.
      Such quick help is not often available in industry.
      peter

      Comment

      • yuri
        Member
        • Mar 2014
        • 8510

        #4
        Hi Peter,

        That was a sort of caching problem. In the future versions it shouldn't be happening.
        If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

        Comment

        • Ellen
          Senior Member
          • Jan 2018
          • 149

          #5
          Hi Yuri,
          I have same issue.
          And our advance pack is over 1 year.It's OK?
          And this action "
          1. Uninstall advanced pack.
          2. Remove manually directories: application/Espo/Modules/Advanced/, client/modules/advanced
          3. Install advanced pack."
          is not affected to existing data?
          Thank you.
          Ellen.
          Last edited by Ellen; 03-27-2019, 06:43 AM.

          Comment

          • yuri
            Member
            • Mar 2014
            • 8510

            #6
            Hi Ellen,

            It doesn't affect any data.
            If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

            Comment

            • Ellen
              Senior Member
              • Jan 2018
              • 149

              #7
              Thank you

              Comment

              • seoking
                Junior Member
                • Mar 2019
                • 1

                #8
                Originally posted by yurikuzn
                Hi Peter, 9Apps Vidmate APK Cartoon HD

                Try this:
                1. Uninstall advanced pack.
                2. Remove manually directories: application/Espo/Modules/Advanced/, client/modules/advanced
                3. Install advanced pack.
                wow man, thanks. Really thank you very much for such a quick solution!
                Last edited by seoking; 04-21-2019, 07:31 PM.

                Comment

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