Outbound email

[Cherriemozo17]

Hi espocrm team,

Need some help, how to figure out the outbound email?

[tanya]

Hello,
you need to know smtp settings of your email provider. What issue do you have?

[Cherriemozo17]

Hi Ms. Tanya,

I encountered error 500 Connection refused..
Done SMTP Settings in preference and SMTP set up in GSuite but still i encountered error if i send test email.
Appreciate your immediate responce.

Please see attached photos.


Thanks.

[Maximus]

Hello.
As I remember, the server smtp.gmail.com uses TLS encryption on port 587. Change that and try again. This can be useful https://support.google.com/a/answer/2956491?hl=en.

[tanya]

https://docs.mailpoet.com/article/61-sending-with-gmail-doesnt-work