How to add tracking url without using mass email feature?

[theBuzzyCoder]

Hi,

I need to know when an email is opened and link in the email is clicked.
The email should be sent on contact create immediately without delay.
The email will contain a link to open. How can i achieve this using tracking url and send email workflow features?


If this feature is not already there, tell me how can I achieve this in custom coding.

Also please tell how to check bounced emails in the same?

Already went through this:

https://forum.espocrm.com/forum/general/10364-tracking-opens-for-emails-sent-to-single-contact

Thanks in advance.

[yuri]

Hi,

There is no such a feature. It's bounded to mass email and hard to separate.

[theBuzzyCoder]

Can I create some run service action and attach it to workflow?

Is there any plan on implementing this feature in future (RoadMap)?

[tanya]

If you know, how to implement what you want with service action, of course you can use workflow.
No, it's not planned for now