Unable to select specific phone number in email templates

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  • khopper
    Senior Member
    • Sep 2017
    • 329

    Unable to select specific phone number in email templates

    I have created an email template and am not able to choose which phone number to display using the available variables in the system for the User sending the email.

    Example User I have all 5 items populated in the selected order Other, Mobile, Office, Home & Fax. (See image attachments)
    There is no other variable to choose from other than {User.phoneNumber} and it only pulls the very 1st available number in the list of populated numbers.
    I have also tried the following {User.phoneNumber.Other} or {User.phoneNumber.Office} generates nothing.
    Variable "Phone Number Data" {User.phoneNumberData} pulls nothing.

    Please advise.

    Kim
  • khopper
    Senior Member
    • Sep 2017
    • 329

    #2
    Anyone? or is this just not a possibility without custom programming?

    Comment

    • tanya
      Senior Member
      • Jun 2014
      • 4308

      #3
      For now I think it's possible with programming only

      Comment

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