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Actually they shoud be shown. Would be helpful if you could provide the original content of the problem email. There was a similar issue with some emails sent from Apple client and this must be fixed in the next EspoCRM relese.
The sender of the e-mail presses the "Print" button on his PC and takes a screenshot. Then he starts his e-mail program, generates an e-mail and presses Ctrl + V. He then sends the e-mail to us.
The graphic of the screenshot is not displayed. See picture.
I tried it numerous times and it worked. Without having more precise information which email client is used to send or having the raw original content of the email I can't fix this issue.
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