Is it possible to turn off email notifications for personal email accounts?

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • bruce185
    Member
    • Feb 2016
    • 71

    #1

    Is it possible to turn off email notifications for personal email accounts?

    Is it possible to turn off email notifications for personal email accounts? I think I've turned them off in my browser (Pale Moon) but I still keep hearing the 'bing' sound and the bell turns yellow.

    Here's what I've got for the notification settings in the admin section. Have I missed something or is this not possible to do right now?

    Click image for larger version

Name:	Screenshot_2016-04-22_11-35-20.png
Views:	688
Size:	25.0 KB
ID:	21723
    Attached Files
  • yuri
    EspoCRM product developer
    • Mar 2014
    • 9605

    #2
    Maybe you receive notifications about email related to Record you follow. Not possible to turn off by now.

    Comment

    • bruce185
      Member
      • Feb 2016
      • 71

      #3
      Originally posted by yurikuzn
      Maybe you receive notifications about email related to Record you follow. Not possible to turn off by now.
      I think you're right... thanks...

      Comment

      • Mark
        Senior Member
        • Dec 2019
        • 144

        #4
        Is this functionality still not available?

        Comment

        • esforim
          Active Community Member
          • Jan 2020
          • 2220

          #5
          I believe next (v7) fixed this issue (for duplication), can't confirm as it is not release yet.

          I did ask about it and it didn't work for me, but it might work for you here: https://forum.espocrm.com/forum/gene...work#post73833

          Basically you have to disable for each email.

          Comment

          • emillod
            Active Community Member
            • Apr 2017
            • 1560

            #6
            My client had similar problem few days ago. Is that possible that you created account/contact with same email address as your personal mailbox? You should just go to this record and unfollow. Then it'll stop.

            Comment

            • esforim
              Active Community Member
              • Jan 2020
              • 2220

              #7
              Most of my contact is single email use. I don't quite want to unfollow (not sure how that will affect the system). I just want "new incoming" email not to be notify. I check email quite often so don't need double ping.

              And Email notification ping making it difficult to read through other notification, which doesn't happen often but when it do I better action on it, especially @mention.

              For now I just live with it till v7 is release and try again.

              Comment

              Working...