Is it possible to turn off email notifications for personal email accounts?

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  • bruce185
    Member
    • Feb 2016
    • 71

    Is it possible to turn off email notifications for personal email accounts?

    Is it possible to turn off email notifications for personal email accounts? I think I've turned them off in my browser (Pale Moon) but I still keep hearing the 'bing' sound and the bell turns yellow.

    Here's what I've got for the notification settings in the admin section. Have I missed something or is this not possible to do right now?

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  • yuri
    Member
    • Mar 2014
    • 8453

    #2
    Maybe you receive notifications about email related to Record you follow. Not possible to turn off by now.
    If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

    Comment

    • bruce185
      Member
      • Feb 2016
      • 71

      #3
      Originally posted by yurikuzn
      Maybe you receive notifications about email related to Record you follow. Not possible to turn off by now.
      I think you're right... thanks...

      Comment

      • Mark
        Senior Member
        • Dec 2019
        • 143

        #4
        Is this functionality still not available?

        Comment

        • esforim
          Active Community Member
          • Jan 2020
          • 2204

          #5
          I believe next (v7) fixed this issue (for duplication), can't confirm as it is not release yet.

          I did ask about it and it didn't work for me, but it might work for you here: https://forum.espocrm.com/forum/gene...work#post73833

          Basically you have to disable for each email.

          Comment

          • emillod
            Active Community Member
            • Apr 2017
            • 1405

            #6
            My client had similar problem few days ago. Is that possible that you created account/contact with same email address as your personal mailbox? You should just go to this record and unfollow. Then it'll stop.

            Comment

            • esforim
              Active Community Member
              • Jan 2020
              • 2204

              #7
              Most of my contact is single email use. I don't quite want to unfollow (not sure how that will affect the system). I just want "new incoming" email not to be notify. I check email quite often so don't need double ping.

              And Email notification ping making it difficult to read through other notification, which doesn't happen often but when it do I better action on it, especially @mention.

              For now I just live with it till v7 is release and try again.

              Comment

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