Activities / History / Tasks disappeared from Lead side panel

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Alexis
    Member
    • Apr 2025
    • 39

    #1

    Activities / History / Tasks disappeared from Lead side panel

    Hello,

    I noticed that Activities, History and Tasks are no longer displayed in the side panel of my Leads.

    What is strange is that when I go to:

    Administration → Entity Manager → Lead → Layouts → Side Panels (Detail)

    there are no options available to add them back (see screenshot)...


    Click image for larger version  Name:	image.png Views:	0 Size:	54.7 KB ID:	128003

    For Contacts, the same layout screen does show Activities, History, etc., so this seems specific to the Lead entity.
    It's weird !

    Does anyone know what could cause this, or how I can restore the default Lead side panels?

    Thanks!​
    Last edited by Alexis; Yesterday, 09:41 AM.
  • victor
    Active Community Member
    • Aug 2022
    • 1242

    #2
    This topic has been discussed at least twice on this forum. You can find the solution to the current problem at this link: https://forum.espocrm.com/forum/gene...152#post117152.

    Although it refers to the Opportunity entity, the process is exactly the same for the Lead entity.

    Comment


    • Alexis
      Alexis commented
      Editing a comment
      It worked !
      The problem appeared after I removed an options for the field "Status" and changed few labels for "Status". And also removed ignored groups in Kanban View (in the edit menu).
      So it's hard to understand what caused this exactly.

      Thank you !
  • Alexis
    Member
    • Apr 2025
    • 39

    #3
    Yes I saw it just after posting. Ill report back if it works

    Comment

    Working...