Help with SMS integration

[AndyW]

Hi,
I'm trying to get the SMS integration to work. I have an active Twilio account, credentials are good, installed the plugin, configured the Integration - SMS providers (activated Twilio) and the SMS settings under Administration, but I don't see a Send SMS action or button anywhere.

What do I need to do to be able to test if SMS to a contact or several contacts from a list view (checkboxes) work?

thanks for your help!

(Espo CRM 9.1.8)

best,
Andy

[emillod]

If you're using VOIP integration, you should go to Messages and click on Compose button. After you fill all fields simply click on send:

[AndyW]

Unfortunatley I don't use that extension/integration. I only use Advanced pack.

[rabii]

AFAK there is no sending sms through ui.

there is a third party extension by eymen-elkum if you are interested

https://www.eblasoft.com.tr/espocrm-extension-page/ebla-sms

[AndyW]

Not really looking for Mass send, more like an action or button on each contact or marked list of contacts and a simple text window to send SMS. If anyone else have suggestions, I'd love to hear from you.

[emillod]

It should be done via new entity, i.e. SmsMessages and records created in this entity should be sent via advanced pack. That seems the easiest way..