Cannot send Emails

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • shalmaxb
    Senior Member
    • Mar 2015
    • 1754

    #1

    Cannot send Emails

    Hello, I am not able to send Mails anymore. When sending the mail it throws error, that credentials are incorrect. But they are not, I tried every constellation and in the Grpoup Email Account I can send Tests, which pass without problems.
    The error log says the same: Wrong credentials.
    My espoCRM Version is 9.1.7
  • shalmaxb
    Senior Member
    • Mar 2015
    • 1754

    #2
    I solved it meanwhile. But I think, it could be a bug.

    1. Deleted the group email account and created a new one. In the new one I changed the SMTP credentials. It had no effect, From Grpoup Account configuration I could successfully send the tests.
    But in the Email entity it threw still the error, that the credentials are wrong.
    2. I had a look into the database under table email_account. There had not been inserted the recent created new Group Account and because of that this account still had the old SMTP cerdentials in the database.
    3. I deleted the database record and the Group Email Account again, created again a new Group Email Account and that worked.

    Comment

    Working...