I'm working on a workflow that will send an email to us whenever someone responds to a received SMS message, but I can't figure out what placeholders to use for the name and number of the person who sent the first SMS message to us. In the picture I attached, I tried a few examples but none here worked
{{parentName}} displays the body of the original text message
all of these were just blank:
{{parent.parentName}}
{{parent.from}}
{{parent.to}}
{{parent.toPhoneNumber}}
Our set up uses EblaSMS and the Advanced Pack for workflows. Also, what conditions do I need to set this up to only activate when someone replies to an sms in the reply section?
{{parentName}} displays the body of the original text message
all of these were just blank:
{{parent.parentName}}
{{parent.from}}
{{parent.to}}
{{parent.toPhoneNumber}}
Our set up uses EblaSMS and the Advanced Pack for workflows. Also, what conditions do I need to set this up to only activate when someone replies to an sms in the reply section?
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