Import Help

[nocstaff@urbancom.net]

I went and selected Notes instead of Cases in the entity type in step 1, and now as you said, I am able to select Post as an option in Default value in...

[nocstaff@urbancom.net]

Ok before I do this, how do I associate the notes with each case then? I already imported all of the cases without the notes for each case

[nocstaff@urbancom.net]

These are the types of cases I added for the "Type" dropdown.

[nocstaff@urbancom.net]

This is what I see as options


...

[nocstaff@urbancom.net]

This is what I have:


and if I choose type, post is not there either...

[nocstaff@urbancom.net]

Thank you for responding back. I went to /var/www/espocrm/data/espocrm/custom/Espo/Custom/Resources/metadata/scopes and only saw a SMS.json file. I created...

[nocstaff@urbancom.net]

I have a CRM that I am moving away from that has knowledgebase articles in XML format that I want to import into EspoCRM and Comments from a ticketing...