SMS to PTO workflow

[nocstaff@urbancom.net]

I tried that at first but I don't get that option when creating a record...

[nocstaff@urbancom.net]

I'm currently working on a worflow that will automatically enter a PTO in the shared calendar for the person who texts "out sick" to our phone...

[nocstaff@urbancom.net]

That did the trick. Thank you so much!

[nocstaff@urbancom.net]

Sorry about that, I'll be sure to include full file paths. I can confirm those were the full paths I used.

I tried that fix, but now I cannot...

[nocstaff@urbancom.net]

Our SMS templates are all made in email templates. I'm trying to add a way to automatically add opt-out language as a footer of every sms template we...

[nocstaff@urbancom.net]

I was able to get the body of the original message, as well as the ID number of the sms we are replying to, and this is what the workflow looks like....

[nocstaff@urbancom.net]

I'm working on a workflow that will send an email to us whenever someone responds to a received SMS message, but I can't figure out what placeholders...

[nocstaff@urbancom.net]

Now it's working perfectly. Thank you so much

[nocstaff@urbancom.net]

If I click on an individual contact, I can click on the 3 dots in the activities panel and select "Compose SMS" where I am able to create a...

[nocstaff@urbancom.net]

I've been doing a bit of testing and discovered something. I tried editing the dispatch time and completion time to change the total job time's value...

[nocstaff@urbancom.net]

It's been a while since we last looked at this so I'm not too certain if this will help or if it is missing details. Make a back up just in case.
...

[nocstaff@urbancom.net]

here's a list of every field in that entity...

[nocstaff@urbancom.net]

I tried this fix, but it always gives me "5m" as a result now. Is there something I did wrong along the way? For the formula you gave me, I...

[nocstaff@urbancom.net]

I just looked up how to change duration formatting and it was one of the first results from google's AI Overview. I'm still pretty unfamiliar with what...

[nocstaff@urbancom.net]

I made a custom entity called total job time, and I tried to make an entity based report template that includes this. However, it calculates in the report...