family name first countries

[jamie]

Is there some provision for countries that place their family names first, such as Japan?

[victor]

Just fill in firstName, middleName and lastName in the order you want.

[jamie]

This won't work when the field is used elsewhere, such as invoicing

we want to respect our customers' culture as much as possible

[victor]

This won't work when the field is used elsewhere, such as invoicing

Edit the Invoice Template, Email Template, or any other Template to suit your needs.

[jamie]

victor so i need a new template to just send to Japan? That's going to be a nightmare to manage. Everything will have to be duplicated and managed

would be much more robust and future-proof if espo could add some logic in for this, they do want to be as inclusive and accepting of other cultures as possible?

[Kharg]

I believe you can add such logic in your template using handlebars

{{#if (eq account.region "Japan")}}
  {{lastName}} {{firstName}}
{{else}}
  {{firstName}} {{lastName}}
{{/if}} 

[jamie]

I believe you can add such login in your template using handlebars

{{#if (eq account.region "Japan")}}
{{lastName}} {{firstName}}
{{else}}
{{firstName}} {{lastName}}
{{/if}} 

thats wonderful thanks!

[Kharg]

Use the documentation for more information regarding this

https://docs.espocrm.com/development/frontend/templates/