Disable auto follow for assigned users?

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  • goingUp
    Junior Member
    • Sep 2024
    • 28

    #1

    Disable auto follow for assigned users?

    When a user is assigned to a contact, they are automatically subscribed to updates for that contact. There are user preferences for auto-following, but they don’t seem to control this. Can I disable this behavior?
  • victor
    Active Community Member
    • Aug 2022
    • 996

    #2
    All you can do is uncheck as many boxes as possible in the user's preferences.

    Click image for larger version  Name:	image.png Views:	0 Size:	45.8 KB ID:	120789

    However, you cannot disable Auto-Follow for the Assigned User, as the Assigned User must be aware of everything that happens with his record.

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    • heint
      Junior Member
      • Jun 2025
      • 23

      #3
      Greetings, goingUp ,

      The mentioned "auto-following" feature disables the logic of assigning a user on creation of the entity, so when you are manually assigning a user to the contact after creation, it's not supposed to work.

      In your case I would recommend implementing an automatic logic to remove a recently assigned user from a followers array.
      It should be possible to realize via Workflow/BPM/formula.

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