When a user is assigned to a contact, they are automatically subscribed to updates for that contact. There are user preferences for auto-following, but they don’t seem to control this. Can I disable this behavior?
Disable auto follow for assigned users?
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Greetings, goingUp ,
The mentioned "auto-following" feature disables the logic of assigning a user on creation of the entity, so when you are manually assigning a user to the contact after creation, it's not supposed to work.
In your case I would recommend implementing an automatic logic to remove a recently assigned user from a followers array.
It should be possible to realize via Workflow/BPM/formula.
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This similar forum topic could help in resolving this request:
Hello! I've created a custom entity and set up throught API an assigned user, but I don't want that user to be a follower of that entity (unless he does it manually after). My http call goes to: "myespourl/api/v1/myEntity/Entity_Id/followers" with method "DELETE" and without payload. Response is code 404,
In this Workflow, the Action's URL field should now use "subscription" instead of the "followers" value.Last edited by heint; Today, 02:43 PM.
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