Reference ID Not Showing in PDF Template

[Aswathi]

I’ve added a custom auto-increment field cReferenceId in the Quote entity. It shows correctly in the Entity Manager and is available as a placeholder {{cReferenceId}} in the PDF template.

However, when I generate the Quote PDF, the Reference ID field doesn’t appear or is blank.

✅ I’ve already tried:

• Adding the placeholder {{cReferenceId}} in the template
• Confirmed the field exists and is selected
• Cleared cache and rebuilt the system

[yuri]

It worked for me.

I recommend checking how the placeholder looks in the code view of the template (the Code View button is on the right).

[Aswathi]

<p></p><p></p><p style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 0px 25px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; background-color: rgb(255, 255, 255);">&nbsp; &nbsp; &nbsp;</p><table style="text-align: justify; line-height: 1.36; width: 682.297px;"><tbody><tr><td style="width: 341.141px; vertical-align: top;"><br></td><td style="width: 341.156px; vertical-align: top; text-align: right;"></td></tr></tbody></table><span style="text-align: justify; background-color: rgb(254, 254, 254);"><b>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</b></span><span style="text-align: justify;"><b>Ref:-{{cReferenceId}}/2025-26</b></span><span style="text-align: justify; background-color: rgb(254, 254, 254);"><b>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</b></span><span style="font-weight: 600; text-align: justify; background-color: rgb(254, 254, 254);">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; {{today}}</span>




code view of referenceid

[victor]

- I created a field like yours.
- I copied the code and pasted it into the template.
- I print to PDF from any Quote - no problems with Placeholder.

[Aswathi]

The issue has been resolved. I had missed adding the field to the layout, but it's fixed now. thank you for the support guys