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Integration of Zabbix with the espo CRM to automatically create and close tickets based on Zabbix alerts.Is it possible?and kindly share the details step by step
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Hi Aswathi,
If it's an email alert, you can use one of the two approaches:- Email-to-Casel
- Workflow rule on Email that creates a Case.
The email-to-case requires having a separate mailbox where email alerts will be coming.
The workflow rule option is more flexible. You can use some condition. E.g. create a case when the subject contains some specific text.
If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks. -
- Workflow rule on Email that creates a Case.
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