Integration of Zabbix with the espo CRM to automatically create and close tickets based on Zabbix alerts.Is it possible?and kindly share the details step by step
Integration of Zabbix with the espo CRM
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Hi Aswathi,
If it's an email alert, you can use one of the two approaches:- Email-to-Casel
- Workflow rule on Email that creates a Case.
The email-to-case requires having a separate mailbox where email alerts will be coming.
The workflow rule option is more flexible. You can use some condition. E.g. create a case when the subject contains some specific text.
If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.
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