Integration of Zabbix with the espo CRM

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  • Aswathi
    Junior Member
    • Nov 2024
    • 23

    #1

    Integration of Zabbix with the espo CRM

    Integration of Zabbix with the espo CRM to automatically create and close tickets based on Zabbix alerts.Is it possible?and kindly share the details step by step
  • yuri
    Member
    • Mar 2014
    • 9037

    #2
    Hi Aswathi,

    If it's an email alert, you can use one of the two approaches:
    • Email-to-Casel
    • Workflow rule on Email that creates a Case.

    The email-to-case requires having a separate mailbox where email alerts will be coming.

    The workflow rule option is more flexible. You can use some condition. E.g. create a case when the subject contains some specific text.

    If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

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    • Aswathi
      Junior Member
      • Nov 2024
      • 23

      #3
      • Workflow rule on Email that creates a Case.

      Comment

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