Send email from ...default email

[Russ]

Hey guys, on email creation modal view, it always shows user's email but for many clients, they need their 'info' or 'crm' email to be used to send emails by default, is there a way to make it?

People are forgetting to change...

Thank you

[Vadym]

Hi Russ,

Perhaps the following thread will be helpful:

https://docs.espocrm.com/administration/emails/#making-group-email-account-system-default

[Russ]

Vadym, thanks, unfortunately it is not, I need a default email on the email modal view (pop-up) when sending any email by the user.
While guide is for system emails (like notifications, etc).. Thanks for trying to help


Any other thoughts?