What does "Actual" filter do ?

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  • goodwill
    Junior Member
    • Feb 2020
    • 28

    What does "Actual" filter do ?

    Hi all

    Noob question here, what is the condition behind the "Actual" filter in the task or any other entity that has it
    What's the logic behind it?

    Thanks in advance
  • victor
    Active Community Member
    • Aug 2022
    • 727

    #2
    Specifically for the Task entity, the Actual filter includes all tasks with a status of Not Started and Started. Task statuses: Completed, Canceled and Deferred are considered irrelevant by EspoCRM logic.

    With other entities, everything works according to a similar principle. To independently determine what is actual and what is not, you should create one record for each unique status, and then apply the Actual filter (screenshots 1 and 2).​
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    • goodwill
      Junior Member
      • Feb 2020
      • 28

      #3
      Thanks <3

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