Allow portal access for admin

[yberges]

hello is it possible to actived portal access for an admin account ?
or i need to create a portal user for admin account to ?
regards

[victor]

Admin already has access to the portal, exactly as a user with type Admin. Not sure what additional access you're asking for?

[yberges]

its strange if i use my admin crendential i can't access to portal

[victor]

I think I understand: you are trying to login to instance_name/portal/portal_name/ as admin. This is perceived by the system as a non-existent Portal User with the name admin trying to log in to the Portal.
In this case, you need to create a Portal User with a name, for example, admin1, give it a Role and add it in Administration > Portals > Portal_name > Users.

I just don't understand why you need it, when you, as an administrator, have almost maximum capabilities in any entity? Including viewing all the activities of the User Portal in any entity.

[yuri]

Not possible intentionally. Otherwise, it would have complicated things.

[yberges]

ok thanks

[KhariWes]

I think I understand: you are trying to login to instance_name/portal/portal_name/ as admin. This is perceived by the system as a non-existent Portal User with the name admin trying to log in to the Portal.
In this case, you need to create a Portal User with a name, for example, admin1, give it a Role and add janesville tree service in Administration > Portals > Portal_name > Users.

I just don't understand why you need it, when you, as an administrator, have almost maximum capabilities in any entity? Including viewing all the activities of the User Portal in any entity.

To clarify, are you asking whether you can activate portal access directly for an admin account, or if you need to create a separate portal user account specifically for admin access?