Update Record after relationship deleted

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  • scalisto
    Junior Member
    • Nov 2021
    • 19

    Update Record after relationship deleted

    Hello everyone

    I have this configuration in EspoCRM. There is two entitys:

    Contract/Implementation; Case.

    In "Case" we configured a read-only field "Consumed Hour" that the user only has one chance to fill in.
    This "Consumed Hour" updates the "Remaining hour" and "Consumed Case Hour" of the "Contract/Implementation".

    The remaining time is calculated automatically using a formula:

    remainingHours = contractedHours - consumedHours;
    consumedHours = consumedHours + consumed1;​

    Here is two workflows to these entities work well:

    Update the record consumed1 to 0 when the Consumed Case Hour is changed

    Update Record Consumed1 > field > Consumed Hour after a CASE is created.


    The problem is that when a case is deleted, the "Remaining Hours" and the "Consumed Case Hour" of "Contract/Implementation" should be updated, but this doesn't happen
    Attached Files
  • shalmaxb
    Senior Member
    • Mar 2015
    • 1602

    #2
    Should be possible by formula entity\isAttributeChanged: https://docs.espocrm.com/administrat...tributechanged

    Comment

    • rabii
      Active Community Member
      • Jun 2016
      • 1250

      #3
      Use signal type workflow and choose @delete then execute your script or you can put all of the two workflows in a bpmn.
      Rabii
      Web Dev

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