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  • Assigned username not displaying

    Hello team, please my assigned username not displaying, is rather displaying user id
    Kindly help to fix it
    Thank you
    Click image for larger version

Name:	image.png
Views:	202
Size:	31.2 KB
ID:	100785

  • #2
    Hello, is this the actual field of the entity or a field you just added?

    Comment


    • hopegeek
      hopegeek commented
      Editing a comment
      Is the actual field from the system please.

  • #3
    No one ready to help with this matter??

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    • #4
      Helping with this can be an endeavor. I have no idea why this could happen, despite knowing the code pretty well. Maybe consider to hire a specialist who is able investigate the problem deeply.

      Comment


      • #5
        Maybe your uses does not have the name.

        Comment


        • hopegeek
          hopegeek commented
          Editing a comment
          Every user has username and fullname, so i don't really know why the username not displaying, instead showing the id

      • #6
        If you click on the ID, what result do you get? Does it display the first name and last name? Does the ID already exist or not?

        Comment


        • hopegeek
          hopegeek commented
          Editing a comment
          The id do exist please, when you click on it, it directs you to the user profile to read more about it.

      • #7
        This issue is somehow, don't really understand why this is happening, when existing user in the system upload data, the username is displaying very well without any issue, but when you create new user in the system and login with that user to upload data, username isn't displaying, rather the id,
        What can be the issue guys??
        Kindly check the attached snip
        Click image for larger version

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ID:	100934
        Click image for larger version

Name:	image.png
Views:	130
Size:	84.4 KB
ID:	100935

        Comment


        • #8
          Originally posted by hopegeek View Post
          Hello team, please my assigned username not displaying, neostrata​ is rather displaying user id
          Kindly help to fix it
          Thank you
          Click image for larger version  Name:	image.png Views:	84 Size:	31.2 KB ID:	100785


          Hello team, I've also same issue where my assigned username is not displaying; instead, my user ID is being shown. I would appreciate your assistance in resolving this matter. Thank you for your prompt attention to this concern.
          Last edited by DillonEmery; 01-26-2024, 07:52 AM.

          Comment


          • rabii
            rabii commented
            Editing a comment
            Check if the first and last name of the user is filled in. If not the system will use the ID by default.
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