Related record of organisation or Default organisation filter in Detail small

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  • Ashif Malayil
    Senior Member
    • Dec 2023
    • 169

    Related record of organisation or Default organisation filter in Detail small

    I do have these entity, Account (Organisation) ,Opportunity, Project, Case (Service Tickets).

    Account is having multiple opportunities and opportunities having multiple projects. So we are creating tickets for projects.
    So, in service tickets i do have link field of Organisation and Projects. I have to mention both.

    But the change i need is whenever i am selecting the organisation in project field i only want to see the projects which is under that organisation !!!

    Otherwise i want at least default organisation field filter in projects detail small layout !!!

    Any of these possible???
    Last edited by Ashif Malayil; 12-04-2023, 12:37 PM.
  • dreginald
    Member
    • Sep 2018
    • 89

    #2
    Your query is not clear.

    As I understand,

    1. You have created many Projects Under One Account and Cases are created on the Project.
    2. To Create a new Case, you need to select the Project first.
    3. For Selection of the Project from the Small List view of the Project you want a Custom Filter of Account so that all projects under the account gets listed

    Kindly confirm and share screenshots

    Comment

    • Ashif Malayil
      Senior Member
      • Dec 2023
      • 169

      #3
      To Create a new Case, I need to select the Project first and for Selection of the Project from the Small List view of the Project. I want a Custom Filter of Account so that all projects under the account gets listed.
      I've attached a screenshot for your reference
      Last edited by Ashif Malayil; 12-06-2023, 09:49 AM.

      Comment

      • victor
        Active Community Member
        • Aug 2022
        • 717

        #4
        Originally posted by Ashif Malayil
        I want a Custom Filter of Account​
        You can read about custom filters (Report Filters) in the documentation: https://docs.espocrm.com/user-guide/...report-filters.

        Comment

        • Ashif Malayil
          Senior Member
          • Dec 2023
          • 169

          #5
          Relationship Manager: Ability to specify select primary filter #3002
          A primary filter to apply by default when selecting a record. The ability to specify this filter via the admin UI.

          The configurable parameter: metadata > clientDefs > {EntityType} > relationshipPanels > {link} > selectPrimaryFilterName.

          Is this improvement is going to help regarding the above query?​

          Comment

          • victor
            Active Community Member
            • Aug 2022
            • 717

            #6
            Ability to add and customize default filters for all users via GUI. As the DB grows it takes longer and longer to load a page/entity such as accounts and or

            Comment

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