Hi mfliorko,
To implement the possibility of adding name2@domain2.com as an additional email address to an existing contact whose Email Address already contains name1@domain2.com, you need to do the following:
1. Export your records from, for example, entity Contact (the Export file must contain all required fields).
2. Next, you need to add another Email 2 column to this file, and add name2@domain2.com to this column.
3. Import this file with the following parameters:
In Step 2, assign the Email 2 field to the Email 2 column. This means that we assign another address name2@domain2.com to the regular Email field. Please note that for convenience, I am updating the contact with its real ID, which was assigned automatically by EspoCRM when this contact was created in the past.
4. Before import, my contact looked like this:
5. After import it looks like this:
Unfortunately, the option when your import file contains only Email 2 from name2@domain2.com, and your contact already has name1@domain2.com - will not work. And after this import option, your contact in the Email field will not contain name1@domain2.com and name2@domain2.com, but only name2@domain2.com. The data in this field will be overwritten.
Therefore, the import file should include all email addresses that need to be imported into our instance.
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Import contacts and add additional email addresses
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Import contacts and add additional email addresses
I'm interested in exporting/importing contacts with multiple email addresses. Is it possible to do it in the current EspoCRM version?
Moreover, I want to be able to add new email addresses to an existing contact identified by other fields (e.g., profile URL).
Example:
A contact data in EspoCRM before import:
Firstname, Lastname, ProfileURL1, name1@domain1.com
I import CSV with data:
Firstname, Lastname, ProfileURL1, name2@domain2.com
Contact data after the import:
Firstname, Lastname, ProfileURL1, name1@domain1.com; name2@domain2.com
Can anybody give me a clue how to do it in the current version of EspoCRM?Tags: None
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