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Suggestion: Email filter to import from known contacts vs everything else?

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  • Suggestion: Email filter to import from known contacts vs everything else?

    Just wondering whether this feature might be useful for others. I have lots of emails coming into my email inbox but only a handful relate directly to contacts in my CRM. I feel like it might be helpful to have an "import from known contacts only" filter in addition to the more rules based approach which requires you to declare each email you wish to import or ignore.

    Perhaps this is just a user interpretation issue and the system does already function this way? If not, perhaps this might be a useful feature for others?

  • #2
    Hi wondertrout,

    As workaround, you can paste the following Formula to the Administration -> Email -> Formula:
    Code:
    ifThen(parentId == NULL, deleted ='1');

    As a result, emails from not related email addresses will be deleted from the database, but you'll still be notified about receiving all emails, unfortunately.
    ​​

    Comment


    • wondertrout
      wondertrout commented
      Editing a comment
      That would have been a decent enough work-around....but I don't seem to have anything accessing email formula via that menu tree - or any other that I can find. I only have the email filters
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