Hello , it would be nice to have a feature. There would be a chat box just like Facebook's desktop has. ability to see which members are online and can chat with them.
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Ability to view who is online and chat with each other
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Internal chat is a good feature, but it's against the idea of the CRM. The communication should be available for supervisors/managers. The existing Notes/Stream functionality suits it well. It's already possible to communicate between users and teams, but the UI is not chat-like.
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We have recently started using rocket.chat which is a real game changer in collaboration and a very powerful tool. Potentially a channel could be embedded inside EspoCRM. If it had a separate tab on the dashboard those looking for this type of feature would have everything they need.
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