Ability to view who is online and chat with each other

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  • minhaj
    Member
    • Jan 2023
    • 72
    #1

    Ability to view who is online and chat with each other

    Hello , it would be nice to have a feature. There would be a chat box just like Facebook's desktop has. ability to see which members are online and can chat with them.
    Tags: None
    • sapyantuk
      Senior Member
      • Oct 2020
      • 273
      #2
      I am looking for it . Chat should be realtime and it would be better if it has features like popup notification, read or unread and should be able to attach the attachment .

        Comment

        • minhaj
          Member
          • Jan 2023
          • 72
          #3
          Is this on the roadmap?

            Comment

            • yuri
              EspoCRM product developer
              • Mar 2014
              • 9508
              #4
              No, it isn't on the roadmap.
              If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

                Comment

                • yuri
                  EspoCRM product developer
                  • Mar 2014
                  • 9508
                  #5
                  Internal chat is a good feature, but it's against the idea of the CRM. The communication should be available for supervisors/managers. The existing Notes/Stream functionality suits it well. It's already possible to communicate between users and teams, but the UI is not chat-like.
                  If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

                    Comment

                    • minhaj
                      #5.1
                      minhaj commented
                      05-16-2024, 01:17 PM
                      Editing a comment
                      But let's say a manager wants to send a message to all employees into a common channel where everyone can see the message. A Manager can create a poll and employees can vote there.
                      • yuri
                        #5.2
                        yuri commented
                        05-16-2024, 01:44 PM
                        Editing a comment
                        It's already possible to send a message to all employees. As well as to specific teams, users and portals.
                      • Brad
                        Junior Member
                        • Mar 2024
                        • 19
                        #6
                        We have recently started using rocket.chat which is a real game changer in collaboration and a very powerful tool. Potentially a channel could be embedded inside EspoCRM. If it had a separate tab on the dashboard those looking for this type of feature would have everything they need.

                          Comment

                          • Kharg
                            Senior Member
                            • Jun 2021
                            • 479
                            #7
                            This is probably the best extension for what you described:

                            EspoCRM extension "Messenger center" from BPM4B
                            https://bpm4b.com/downloads/messenger-center/
                            EspoCRM extension "Messenger center" from BPM4B. Extension can be customized, extended, and configured to meet the unique needs of your business.


                            Seems to be made really well.

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