Ability to view who is online and chat with each other

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  • minhaj
    Member
    • Jan 2023
    • 72

    Ability to view who is online and chat with each other

    Hello , it would be nice to have a feature. There would be a chat box just like Facebook's desktop has. ability to see which members are online and can chat with them.
  • sapyantuk
    Senior Member
    • Oct 2020
    • 265

    #2
    I am looking for it . Chat should be realtime and it would be better if it has features like popup notification, read or unread and should be able to attach the attachment .

    Comment

    • minhaj
      Member
      • Jan 2023
      • 72

      #3
      Is this on the roadmap?

      Comment

      • yuri
        Member
        • Mar 2014
        • 8440

        #4
        No, it isn't on the roadmap.
        If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

        Comment

        • yuri
          Member
          • Mar 2014
          • 8440

          #5
          Internal chat is a good feature, but it's against the idea of the CRM. The communication should be available for supervisors/managers. The existing Notes/Stream functionality suits it well. It's already possible to communicate between users and teams, but the UI is not chat-like.
          If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

          Comment


          • minhaj
            minhaj commented
            Editing a comment
            But let's say a manager wants to send a message to all employees into a common channel where everyone can see the message. A Manager can create a poll and employees can vote there.

          • yuri
            yuri commented
            Editing a comment
            It's already possible to send a message to all employees. As well as to specific teams, users and portals.
        • Brad
          Junior Member
          • Mar 2024
          • 15

          #6
          We have recently started using rocket.chat which is a real game changer in collaboration and a very powerful tool. Potentially a channel could be embedded inside EspoCRM. If it had a separate tab on the dashboard those looking for this type of feature would have everything they need.

          Comment

          • Kharg
            Senior Member
            • Jun 2021
            • 410

            #7
            This is probably the best extension for what you described:

            EspoCRM extension "Messenger center" from BPM4B. Extension can be customized, extended, and configured to meet the unique needs of your business.


            Seems to be made really well.

            Comment

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