Can't create Related Record via BPM for custom entities "Event"

[alexisc]

Version 7.2.2
Advanced Pack 2.11.4

i reproduced it on demo

1. Create custom entities of type Event
2. Created Relationships with a lead

3. Created Process Flowcharts



After starting the process, the "call" and "meeting" events work fine, but for custom entities "Event", the Relationships does not work.

[victor]

Hi alexisc

I tried to reproduce it myself with one difference: instead of the Start Event, I used the Conditional Start Event (it contains the After record updated condition). Everything worked for me the first time.

[alexisc]

the problem is not that!
this works for standard entities: "call", "task" "meeting" but doesn't work for custom entities

everything worked before, the problem is related to updating to version v7.2.0

Related entity is not created, "Parent" field is empty

[victor]

Local - 7.2.4
Cloud - 7.1.9

Everything works: during the Lead update, a record is created in the custom entity with type Event.

everything worked before, the problem is related to updating to version v7.2.0

Please try reinstalling the Advanced Pack. I have Advanced Pack 2.11.2 installed on 7.2.4.

[yuri]

It's unlikely that re-installing extensions may change things.

Any error in log?

[yuri]

victor Try creating a BPM flowchart with the same starting event.

[alexisc]

I do it on DEMO
EspoCRM Version 7.2.4
Advanced Pack 2.11.4

all 3 records are created successfully!

Create Related Record » Calls
Create Related Record » Meetings
Create Related Record » New Events

but the field "Parent" is empty

[yuri]

It's not supposed to be filled according your relationships and BPM action.

[yuri]

As your action creates through the many-to-many relationship rather than parent-to-children.

[yuri]

Please create posts for such issues in the Extensions section. Not in the Bug Reports. Thanks. Bug reports drag me out from development process. Most bug reports are false alarms. They could be handled by our support team rather then developers.

[victor]

yuri

Try creating a BPM flowchart with the same starting event.

In Local 7.2.4 if I use Start Event I get an error.

ERROR: (400) Field validation failure; entityType: BpmnProcess, field: target, type: required.; POST /BpmnProcess; line: 54, file: /var/www/html/espocrm/application/Espo/Core/Exceptions/BadRequest.php [] []

In Cloud 7.1.9 - everything works.

[alexisc]

There are no errors in the logs.
Everything worked before updating version v7.2.0
Now "Create Related Record" - does not work, the new created event is not related to the entity and is not in the entity card.

[victor]

There are no errors in the logs.
Everything worked before updating version v7.2.0
Now "Create Related Record" - does not work, the new created event is not related to the entity and is not in the entity card.

alexisc You need to take yuri's advice and change the relationship from many-to-many to parent-to-children (delete your relationship and leave the default one by editing it as in screenshots 1, 2).

Just checked, everything works, and in the created by Lead Event in the Parent field, we have a relationship (screenshot 3). It's important that there are no extra relationships except the default one, in which you need to check Lead in Foreign Links (screenshot 2).

A many-to-many relationship can have a Link Multiple Field, but no Parent.

As for my experiments with different versions of Advaced Pack, the error I described above was solved by replacing Advaced Pack 2.11.2 with Advaced Pack 2.11.4.

[rabii]

Version 7.2.2
Advanced Pack 2.11.4

i reproduced it on demo

1. Create custom entities of type Event
2. Created Relationships with a lead

3. Created Process Flowcharts



After starting the process, the "call" and "meeting" events work fine, but for custom entities "Event", the Relationships does not work.

on your new entity event type did you add the lead to the parent field under NewEvenet => fields => parent (add lead to the parent field) ?

[alexisc]

@victor Thank you for your attention to my question and the detailed answer, it works, I'm testing further.