Workflow has unsupported instance

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • tapnm
    Junior Member
    • Aug 2022
    • 11

    Workflow has unsupported instance

    I got error as below image. Please help me to explain what did happen?​


    Click image for larger version

Name:	image.png
Views:	175
Size:	20.4 KB
ID:	83541
  • lazovic
    Super Moderator
    • Jan 2022
    • 809

    #2
    Hi tapnm,

    Could you send screenshots of your workflow that is related to Contacts and Cases?

    Also, please send the EspoCRM error log dated to the date you first encountered this error. It is located in [your_instance_folder]/data/logs.

    Comment

    • rabii
      Active Community Member
      • Jun 2016
      • 1250

      #3
      Originally posted by tapnm
      I got error as below image. Please help me to explain what did happen?​


      Click image for larger version

Name:	image.png
Views:	175
Size:	20.4 KB
ID:	83541
      probably the field contact.emailAddress is empty and cause this error, i always do a check on email address fields to avoid any errors. can you share your workflow
      Rabii
      Web Dev

      Comment

      Working...